Updated 19th April 2025
1 Ratings. Average 3 out of 5 stars
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Enjoy hassle-free shopping with Straand! Get free shipping on all orders over $50 and save on your favourite items today.
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Straand accepts VISA, Mastercard, AMEX, Union Pay, JCB and PayPal.
Straand ships within countries provided during checkout.
They offer complimentary standard shipping on all orders over $50. All orders are dispatched from their US warehouse.
You will receive a tracking number via email when your order has been fulfilled. Please refer to their shipping methods for all orders under their shipping threshold:
β’ Standard Shipping $10.00 (3-9 Business Days)
β’ Express Shipping $12.95 (1-4 Business Days)
If you order before noon (AEST) on a weekday (Mon-Fri) your parcel will be dispatched to you on the same business day.
If you have received incorrect, damaged or faulty items, please provide details (including photos) within 30 days of purchase. They will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order confirmation number in the subject line so they can find your order easily and process your request promptly.
They understand receiving your order on time and in good condition is important to you; itβs equally important to them. They do everything possible to ship and deliver your order on time and in good condition.
Please contact their Scalp Support Team so they can organise replacements for missing products. Please include your order confirmation number in the subject line so they can find your order easily and process your request promptly.
If you need to return products by this Policy, please contact their Scalp Support Team to find out how to send damaged products back to their nearest warehouse.
Please always include your order confirmation number in the subject line as well as pictures of the products you wish to return.
Shipping costs are the responsibility of the customer and are non-refundable. They recommend that you package the products appropriately and use a trackable, insured service as they cannot take responsibility for items damaged or lost in the return transit.
Email hello@straand.com.au
Straand is a platform providing its customers with scalp skincare. With a brand that is upbeat, welcoming, and shame-free, they're completely upending the scalp care industry. They believe that just like washing your face, taking care of your scalp is crucial. It's time to give your scalp some much-needed attention and adopt a new beauty regimen that makes you feel beautiful from head to toe. They think that natural, high-performing products shouldn't break the bank.
They are committed to sustainability, and they are striving to become a carbon-neutral business. Being inclusive is important; they support all of their customers. They are Australian-made, vegan-friendly, and devoid of silicones, sulphates, and parabens. They're reckless, silly, and flawed, and they're here to have fun.
About Straand Homepage
https://www.straandscalpcare.com/
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