Vida Glow is designed for real, active people. They specialise in active beauty solutions and active customer experience solutions. Busy living doesnβt have time for complicated administration. Their Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.
Due to the nature of their products, they do not offer a refund for a change of mind. They have a team of experts dedicated to helping you create an individualised routine for real results. They encourage you to consult with their experts in advance of completing your purchase.
If you receive your product and it is damaged, you have 21 days to contact them and return your product for a replacement, store credit or full refund. All returned items will be subject to review by their quality control team upon receipt.
Unfortunately, they are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, they are happy to support you in liaising with any retailer to facilitate your needs. Reach out to their expert team for help.
To request a return, email hello@vidaglow.com.