Updated 19th April 2025
108 Ratings. Average 4.5 out of 5 stars
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Underwear Expert accepts all major Debit/Credit cards.
Underwear Expert ships worldwide.
Once your order is placed, you will receive a confirmation email letting you know that their fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
They have a 100% customer satisfaction, 90-day return policy for current, active subscribers to the club. This means you have 90 days after receiving your item to request a return.
They completely get it, they change their minds too! However, if your order has shipped, they are unable to alter or cancel it at this time.
If your order is still processing and has not shipped, please reach out to them ASAP via email.
Phone
+1 (646) 553-1883
customerservice@underwearexpert.com
Address
240 Kent Ave Brooklyn, NY 11249
Underwear Expert custom technology learns from menβs preferences and blends it with their deep knowledge of varied brand sizing, style choices, design differences, and more. Thatβs how they deliver your ideal fit and style, every time. You no longer have to leave finding the perfect underwear to chance, or give underwear thatβs just βgood enoughβ a pass. They bring you βthat best pair feelingβ with every pair.
Underwear Expert is proudly LGBTQIA+ owned and operated since 2011. They pride themselves in creating a shopping experience tailored to the LGBTQIA+ customer as well as their ally's. Underwear Expert donates to LGBTQIA+ charities and is a certified minority owned business by the National Gay and Lesbian Chamber of Commerce.
About Underwear Expert Homepage
https://www.underwearexpert.com/
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