Updated 3rd April 2025
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Here are some great tips & tricks for extra savings at TicketSmarter:
TicketSmarter accepts all major Debit/Credit Card and PayPal.
If you believe that you received the incorrect tickets, please reach out to their customer support team at your earliest convenience.
Your voucher works the same as a gift card or promotional code. In step two, in the payment section of the checkout screen, you will see a link that says "Redeem a Gift Card or Promo Code.". Click that link, and you can enter your voucher code in the text box before payment.
Try both the 'View and Print' and 'Download and Print' buttons. Disable your pop-up blocker. Make sure Adobe Acrobat Reader is installed and up-to-date, especially if you receive an error saying the PDF is invalid.
eTickets can be reprinted at any time. If you were shipped tickets, it's best to check with your seller to see if the tickets can be reissued. Unfortunately, this is not always possible, and once delivered, they are not responsible for lost or stolen tickets. If you purchased insurance, check with Allianz Global Assistance at 888.799.2832, as this may be covered.
They are sorry to hear that and would like to help. Please take a moment to check if your concern is covered by one of the next four common questions. Their contact center can be reached at (866) 856-6228.
Phone +1 833-222-3651
Email customersupport@ticketsmarter.com
TicketSmarter is a ticket resale marketplace and is not affiliated with Ticketmaster or Live Nation. TicketSmarter is committed to developing meaningful relationships with conferences, teams, and charities across the nation. Their prices are set by third-party sellers and may be above or below face value. TicketSmarter is proud of the partnerships it has built with ESPN Events and other top organizations. They are looking forward to joining with the smartest organizations to help everyone experience the power and excitement of live events.
TicketSmarter has been helping customers from all walks of life experience the power and excitement of live events by giving back through children's charities and creating helpful partnerships. TicketSmarter offers tickets for your favourite sporting events, concerts, and theatre productions. They are the smart way to buy tickets with an easy, no-hassle buying experience through their website or the Ticketmaster app!
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