The Park Prodigy Coupons April 2025

The Park Prodigy accepts all major Debit and Credit cards.

The Park Prodigy provides its services to the United Sates only.

Yes, The Park Prodigy is a registered travel agency and they are proud to work directly with Disney and Universal for all of your vacation needs. These relationships also help make sure you get the best deals around, as well as excellent customer service.

You can reach a customer care representative from their office daily between 8:00 AM to 6:00 PM Monday – Friday and 9:00 AM to 2:00 PM Saturday and Sunday. You can also always leave a message through their website and a customer service representative will get back to you within 24 hours.

Guests will receive confirmation numbers directly from Disney and Universal.

For Walt Disney World ticket and vacation package orders your confirmation number can be linked directly to your My Disney Experience account. Here is a video showing how easy it is to link your Disney confirmation number!

All Universal Orlando tickets can be picked up at any of the ticket kiosks, will-call booths, or guest relation windows. Here is a video we created showing how easy it is to pick up your Universal Orlando tickets!

Regardless of your ticket type, all customers can always use their electronic ticket confirmation number to pick their tickets up at any Disney or Universal will-call booth.

If you require assistance with an existing order, please call their office during the office hours of 8:00 AM to 6:00 PM Monday – Friday and 9:00 AM to 2:00 PM Saturday and Sunday. For immediate assistance, you can also email Mike@theparkprodigy.com.

For cancellations made 30 days or more prior to guest arrival, amounts paid, minus cancellation fees assessed by third-party hotels or other suppliers, non-refundable runDisney race registrations, travel insurance premiums, and other amounts owed will not be refunded.

For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, minus a cancellation fee of $200 per package and minus any cancellation fees assessed by third-party hotels or other suppliers, non-refundable runDisney race registrations, travel insurance premiums and other amounts owed will not be refunded. No refunds are given for the cancellation of any personalized products or experiences.

For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable. Guest will be responsible for any penalties, increase in airfare as well as the change fee assessed by the airline.

Yes, all Disney tickets purchased from The Park Prodigy are the exact same tickets you would receive if you purchased from the park. The benefit of purchasing your tickets in advance is you can link them directly to your My Disney Experience account to make park and dining reservations.