Sweetwater Coupons April 2025

Sweetwater accepts VISA, Mastercard, American Express, Discover Card, JCB, Diners Club, and PayPal.

Sweetwater ships within the countries which are available during the checkout process.

If you are not satisfied with any product, you may return it for a refund of the purchase price, an in-house credit, or exchange it for another product within a fair amount of time from the shipping date (30 days or so). You are responsible for all shipping fees, including any applicable customs, duties, and fees. Returns must be in the complete and original packaging with all accessories and complete documentation (Owner's Manual, warranty card, quick start guides, etc.), show no signs of wear or use and include a Return Authorization number or be subject to a return adjustment. Products like software, personal items (such as in-ear monitors, etc), and items that are not normally stocked (Special Orders, discontinued products, close-outs, used products, etc.) are not returnable. For more visit Sweetwater return policy.

As soon as they get your return, they'll start the process for your refund.

Sweetwater work hard to ensure that the product(s) you order from Sweetwater is the right fit for your needs and your budget. However, they recognize that on occasion you must cancel or change an order. The first thing to do is to call your Sweetwater Sales Engineer at 1-800-222-4700. Many orders leave their warehouse within 24 hours, so it is sometimes impossible to stop your order from shipping. In this case, your Sales Engineer will assist you with a Return Authorization request. While they maintain the most liberal return policy in the industry, some items cannot be returned for very specific reasons. These items include software and any item that is considered personal, such as an earphone or an instrument mouthpiece.