Updated 19th April 2025
138 Ratings. Average 4.5 out of 5 stars
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Roman accepts all major Credit/Debit card.
In most cases, your online visit is free.
For the Testosterone Health Program, you will be charged $25 upon completing the online visit. If your doctor or nurse practitioner determines that blood testing is not the appropriate next step for you, you will be reimbursed the full $25 fee.
Services, products, and medications offered through Roman are not covered by insurance.
Their shipments come either monthly or quarterly (every three months) depending on what you choose during your online visit. If regular shipments are not right for you, you can also switch to on-demand shipments after you receive your first order. Additionally, you can pause or delay individual shipments.
They send email reminders 24 hours prior to processing a refill to allow for any adjustments. To make updates to your plan, pause, or cancel any orders, please visit the Plan Details section of your My Ro account.
Unfortunately, they cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel they have made an error in the filling of your prescription, please contact them at care@ro.co.
Once your order is shipped, you will receive an email link to track your shipment. All orders are shipped 2nd Day Air to ensure medication is received as soon as possible.
Orders are only able to be shipped on weekdays; orders placed after 5:00 PM will ship the next day.
care@ro.co
Without the need for insurance, Roman is a direct-to-patient healthcare provider that offers high-quality, affordable healthcare. The only company in the country, Roman offers seamless connections between telehealth and in-home care, diagnostics, labs, and pharmacy services. The vertically integrated platform of Roman makes this possible by enabling a customized, end-to-end healthcare experience, from diagnosis to medication delivery to ongoing care. In nearly every county in the United States since 2017.
Roman has facilitated more than eight million digital healthcare visits, including 98% of primary care deserts. Other healthcare organizations can also use Ro's patient-centred solutions, such as Workpath, its in-home care API, and Kit, its at-home diagnostic testing service. Their mission is to revolutionize healthcare by building accessible, impactful, and trusted care that people want.
About Roman Homepage
https://www.getroman.com/
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