They have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. Youβll also need the receipt or proof of purchase. If you have received a damaged or incomplete item please let them know.
To start a return, you can contact them at hello@pottdpeople.com.
Please note that returns will need to be sent to a UK address.
If your return is accepted, theyβll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to them without first requesting a return will not be accepted.