Obuy Coupons April 2025

Obuy accepts all major credit and debit cards.

Obuy ships within the country that are available during the checkout process.

Obuy Loyalty programme is a membership programme, formerly known as VIP Benefit. This programme informs you how many O-coins you can earn for every dollar you spend. In addition, members at the traveller level and above will attain an upgrade coupon when reaching the corresponding membership level and get double O-coins in their birthday month.

There are two ways for you to track your order.

Log into your account to find the order, and then click "More details" to view the logistics.

Scroll to the bottom of the site: Customer Service; Track Order; Enter your order number and email address.

Thanks for purchasing from Obuy. Once the order is placed successfully, their website will automatically send out the confirmation email to the address specified in the order. Please make sure your email address is correct and check your spam or junk folder to see if it is there. You can always reach out to their live chat or email cs.us@obuy.com with any order questions as well.

They typically cannot cancel your order once it is submitted. Order processing begins immediately in order to get your products out quickly. You can contact their customer service immediately if you want to cancel your order, and their CS Team will check to see if they can cancel your order. Alternatively, when you receive your order, they are happy to take it back using their return instructions.

All orders placed on their site can be returned for free within 30 days from the delivery date. In this case, no extra fee will be charged.

They will issue a refund after their warehouse has received your return and verified the returned items. The refund will automatically be applied to your original payment method. Please note that it will take 2–5 working days for a refund to show up on any bank statement.

After receiving your order, please check the carton for any shipping damage. However, if the items in the carton are damaged, please keep the carton, packing material, and contents inside and contact them at cs.us@obuy.com or directly through their live chat. By providing the order number, email address, and pictures of the damaged items, they will try their best to help you out.