Updated 19th April 2025
221 Ratings. Average 5 out of 5 stars
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Neato Robotics accepts payments through Shopify Payments, and currently supports Visa, Mastercard, Amex, Discover, JCB, Diners Club, and Elo. Accelerated checkouts are available with Shop Pay, Apple Pay, and Google Pay. This is subject to change based on updates to major payment methods through Shopify Payments.
Neato Robotics delivers to the United States only.
Orders are shipped from California, USA.
For tracking information, visit the link in your shipment confirmation email or look it up on the Order Status page. To look up your order, you will need to know your order number and the email address you used to purchase your products.
Order changes or cancellations are not currently supported.
You can request a return within 30 days of your purchase with their 30-day money-back guarantee. Neato Robotics guarantee does not cover ordinary wear and tear, damage caused by improper use, or products with a broken warranty seal. Shipping costs are not refundable.
The Neato store offers a 30-day money-back guarantee on any products purchased through neatorobotics.com. Shipping costs are non-refundable.
customercare@neatorobotics.com
Neato Robotics is a robotics company located in San Jose, California. Neato Robotics offers a robot vacuum that fits you, your home & your lifestyle. Neato Robotics core values of quality and experience can be seen in every aspect of the company, from the people they hire to product development and customer touchpoints.
Get your floors exceptionally clean with an intelligent, smart device connected Neato Robotics vacuum. Neato Robotics robotic vacuum is the best and that fits your life; whether that be eliminating pet hair and allergens or multiple floor plan mappings that go the distance.
About Neato Robotics Homepage
https://shop.neatorobotics.com/
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