iHood Coupons June 2024

iHood accepts VISA, Mastercard, AMEX and PayPal.

iHood ships within the US.

In order to provide a better customer experience, they have set up warehouses in the United States. Under normal circumstances, you can expect to receive your goods within 4-6 business days.

Note: For urgent demands, please contact their Support Team to check whether a faster shipping method is available. This may create an extra shipping cost.

They use express delivery services to ensure quick, safe delivery. Their carrier partners are included but not limited to Amazon Logistics, DHL, FedEx, UPS, USPS, and forwarder channels. Based on the detailed situation, they will choose the carrier that works best for you.

If you purchase the items on the same day, they will try to deliver them at the same time. Based on the stock level, your order may be delivered via separate parcels. Once shipped out, a shipment notification email will be updated to you automatically.

You can track your order on your account if you have registered on their website. If you haven’t registered on their site, you can also visit the track your order page with the Order Number and email. For more shipping information, please contact support@ihoodwarm.com for help.

If after 5 business days since the order was placed, you do not get any shipping updates or have not received your package, please contact them via support@ihoodwarm.com at the first moment. They will check the details with the carrier and guide you through the remedy procedures accordingly.

If you find your parcel is in shortage, incorrect, or damaged, please contact support@ihoodwarm.com with the details below:

* Order Number.

* Photo of package(showing the shipping label).

* Photo of internal products.

* Detailed description of your situation.

iHood will check the details with the carrier to solve your issue as soon as possible. Once located the reason, they will guide you to later steps in the first place.

Before you receive the shipment notification email, please contact support@ihoodwarm. And they will try to cancel the order for you.

If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company.

If due to their reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

If the parcel has already shipped out, the order can not be cancelled directly. They will try to stop the delivery, or you just refuse the parcel. After the parcel is returned to their site, they will process the refund within 5 business days. Kindly remember, that the actual time when you receive the refund depends on the processing speed of the bank.

* 7 DAYS DOA RETURN POLICY
If you receive damaged, different, or nonfunctional items, you can return them for an exchange or a full refund within 5 days of receiving the package. Please send an email to support@ihoodwarm, and address the issue with the pictures/video. A picture of the entire package is also required.

All returned items need to be in original condition without any installation marks or signs of use and need to be sealed in the original packaging.
The return shipping cost will be covered by iHood. Please contact them for the pre-paid shipping label.

* 30 DAYS FREE-REASON RETURN POLICY

If you are not happy with your purchase for any reason, within 30 days from the date that you receive the package, you can apply for a full refund.
Please tell them your order number in the email.

* For 18 months after the date of purchase, they take care of all quality-related issues with a REPLACEMENT.

Note: If you have met any issues with iHood products during the warranty period, please feel free to email support@ihoodwarm.com. To learn more details, please check their Warranty Policy for reference.

After receiving the returning parcel, they will take a few days to complete the inspection. The refund will be processed within 5 business days, and you will receive a notification email when it’s stated. The actual time when you receive the refund depends on the processing speed of the bank.