Hearing Direct Coupons April 2025

Hearing Direct accepts VISA, Mastercard, Discover Card, Maestro, and PayPal.

Hearing aids from High Street shops carry a large mark up from the manufacturer’s costs. When buying from the High Street you pay for their marketing campaigns to get you into their shops, their expensive shop rental, and their sales staff costs. None of which you pay for at Hearing Direct, they pass these savings directly on to you.

All Hearing Direct's hearing aids are guaranteed against defects and faulty workmanship for a period of 12 months. This warranty does not cover hearing aids that have been tampered with or suffered physical damage.

They will stamp your receipt with a date when they put it in the post. The 30 day period will start from this date, returns must have a posting date no more than 30 days after this dispatch date.

Their no quibble, 30-day, money-back guarantee policy is exactly that if you don't like, or you're unhappy with any item you have bought from Hearing Direct, you can return it to them up to 30 days after it has been dispatched, for replacement or full product refund. If you wish to return goods after 30 days of shipping then you should first contact their customer service department to see whether a return is appropriate. To return goods you need to contact them to obtain a Return Authorization Number (RAN). You can request one by emailing customercare@hearingdirect.com or calling them on 1-800-216-2331. A member of their customer service team will give you all the information you require to return the goods. They have a USA handling address for returns, and products are forwarded from there to their UK warehouse at their expense.