Frescobol Carioca Coupons April 2025

Frescobol Carioca accepts VISA, Mastercard, American Express, Discover Card, Diners Club, Maestro, and PayPal.

Frescobol Carioca ships within the countries that are available during the checkout process.

All of their shipments are sent using DHL on a trackable service. Once your order has been shipped you will receive a confirmation email with a tracking number that should allow you to track your shipment online.

If you have not received your parcel, we advise you to contact Customer Service as soon as possible and, at the latest, within forty-eight (48) hours of the date of delivery. This is important so that they can initiate an investigation with the delivery company. Please note that once this period of two days has elapsed, they will no longer be able to open a claim or guarantee your refund or request the return of the parcel.

In the rare case that your item is faulty please provide them with two high-quality images of the issue and one photo of the care labels on the inside of the garment. Please forward these images with your order number or invoice number to customerservice@frescobolcarioca.com and they will evaluate your case and follow up with the best solution.

Exchanges only apply to the same item in a different size. If you wish to exchange for another style, please request a refund and place another order.

For orders placed on or after the 14th of December please refer to their returns page for details on the process. For orders placed before this date please refer.

They endeavour to process your refund as quickly as possible, but please allow up to 14 days during busier periods. Refunds will be issued to the original purchasing card or Paypal account. If you have not received your refund, please get in touch with their Customer Services team.