Updated 13th April 2025
208 Ratings. Average 5 out of 5 stars
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Firsthand Supply accepts VISA, Mastercard, Discover Card, American Expenses, and PayPal.
US
Items ordered and paid for before 12 PM EST will ship that day. Items ordered and paid for after 12 pm EST will ship the next day. Firsthand Supply provides two options for shipping on their site with which they utilize USPS for. You will receive an email notification from them that contains tracking information once your order has been shipped.
International
Firsthand Supply ship internationally through DHL so ship times (and pricing) are very quick and much cheaper than they've ever been able to ship internationally. If Customs charges occur please note that you, the buyer, are 100% responsible for the fees. Firsthand Supply, the seller, is not responsible for customs charges.
You certainly may Email them at hello@firsthandsupply.com with your name, order number, and products you'd like to exchange. Merchandise and Bath Accessory sales are final.
Firsthand Supply are confident you'll love your Firsthand products but they understand that things happen and they're not right for everyone. For a full refund, please use their Return Portal within 30 days of the ship date. Include your order number and the reason for your return request. Firsthand Supply will provide a prepaid return label for you to ship the product back. Firsthand Supply will process the refund when the product is received.
Once your return package is received by the Firsthand Supply team, it may take up to 5-10 business days for your credit card refund to appear on your statement.
Phone
+1 978 473 7909
hello@firsthandsupply.com
The Firsthand Supply associate business performs it simple for practice, hairstylists, and excellence lovers to gain a commission according to themselves to comprise the use of clean cosmetics and grooming products, from honest sourcing, sustainable process, and clean ingredients. Firsthand Supply is trustworthy because they provide high-quality and healthy products for their customer.
Firsthand Supply commitment to you is to continuously hold through secure values and to make you their preference. They present all original and unbelievable stock at an affordable cost for the customer to make them satisfy and comfortable.
About Firsthand Supply Product
https://www.firsthandsupply.com/
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