Updated 19th April 2025
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SVS product orders usually ship within one business day after the order is placed. Once your order ships, you will receive a shipping confirmation email with a tracking number. If you donβt receive this email, be sure to check your spam/filtered email folder. If you still donβt receive your shipping confirmation, contact SVS Customer Service for tracking updates.
SVS products are covered by a 5-year unconditional warranty against defects in parts or workmanship. All SVS Prime Wireless products are covered by a 2-Year Unconditional Warranty. These are the strongest and most comprehensive warranties in the consumer electronics industry.
SVS will cover return shipping costs, so your SVS audition is 100% risk-free! All we ask is that the SVS product is returned in like-new condition, and in the original packaging to ensure safe transit.
If you need to return your SVS product, please contact SVS Customer Service. They will generate a Return Merchandise Authorization (RMA) form, and they will also generate a return shipping label. For ground shipments, you can either drop off the SVS product at the shipping facility, or they can arrange for a pick-up at your home β whichever is more convenient. For palletized freight shipments, they will generate the required paperwork and arrange for a pick-up at your home.
Phone +1 877-626-5623
Email custservice@svsound.com
Opening Hour Mon - Fri: 8:30am - 5:00pm EST
eCampus was founded in 1998 by a group of audio loving engineers working out of their garage who felt that customers were paying too much for lacklustre subwoofer performance. eCampus design approach involves a fusion of sophisticated technology, precision engineering, exhaustive lab and real-world testing, and a deep personal passion for audio excellence.
eCampus believes world-class audio experiences should be within everyone's reach with speakers, subwoofers and audio accessories. eCampus offers a total ownership experience backed by prompt, expert support and valuable benefits that make it fun and rewarding to be a life-long owner.
About eCampus Homepage
https://www.ecampus.com
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