Dr.Scholl's Shoes Coupons April 2025

Dr.Scholl's Shoes accepts all major Debit/Credit Cards, Venmo, Zip Pay and PayPal.

Dr.Scholl's Shoes ships within the US.

They're happy to offer shipping to P.O. boxes, economy shipping only. Ground and expedited shipping options to P.O. boxes are not available at this time. They cannot deliver to military APO/FPO addresses. They apologize for any inconvenience.

When you place an order on Dr.Scholl's Shoes, you will receive an order confirmation message immediately. Once your order leaves their warehouse, they’ll send another email with tracking information.

They routinely perform audit checks to verify order information to maintain high-security standards for the protection of their customers. This may be why your order was cancelled. It is also possible that your order may have been cancelled if an item became unavailable after the order was placed. In both cases, an email confirmation will be sent with the specific cancellation reason for your order.

To better serve their customers, they process and ship orders very quickly. If you need to cancel your order for any reason, there is a one (1) hour window after the order is placed to cancel orders. Once this window has passed, you can return your order by mail. View full cancellation instructions.

Customers can exchange unworn shoes for a different size and/or colour for an equal or lower price within 45 days. Final Sale items are not eligible. If you wish to exchange an item for a different style, please process a return for a refund and place a new order for what you want. They partner with Happy Returns to offer safe, contactless, and sustainable returns and exchanges.

If you believe your shoes are defective, you have the option to return them to their warehouse for inspection. Please note that they do not offer repair services or replacement parts and they do not guarantee refunds, as their warehouse makes the final determination.

They request that you send your shoes to the following address:

Dr. Scholl's Shoes Nushoe 8534 Siempre Viva Dr. San Diego, CA 92154

Please print a Defective Product Return Form and follow the return instructions. They are unable to offer exchanges for defective product returns. All returns will be subject to refund only. Note: They recommend using a traceable shipping service (UPS or insured U.S. Mail). They are not responsible for lost packages.

Customers can return unworn shoes for a refund or exchange them for a different size or colour within 45 days. Final Sale items are not eligible. They partner with Happy Returns to offer safe, contactless, and sustainable returns and exchanges. With over 2,600 drop-off locations nationwide, Happy Returns makes returns and exchanges easy.