Updated 19th April 2025
267 Ratings. Average 4.5 out of 5 stars
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DL1961 accepts VISA, Mastercard, American Express, Diners Club, JCB, and PayPal.
DL1961 ships Worldwide.
Merchandise is only eligible for a full refund if returned within 20 days of receipt since the order was placed. Merchandise received after 20 days will not be refunded and may qualify for store credit at their discretion.
All returned merchandise must be unworn, unwashed, and placed back into original packaging with all original tags and labels attached.
They kindly ask that you do not send your return using a personal shipping label. Please go to dl1961.returnly.com and enter the email you used to make the purchase to start the return.
They only accept returns on items purchased directly from DL1961.com. They do not accept items purchased from other retailers. All items marked FINAL SALE cannot be exchanged or returned.
International orders are NOT eligible for returns or exchanges.
If you want to exchange your item for another, make sure to have your email address you placed the order with. Then, click here and follow the instructions to start your exchange and print your label for a return. Prepare to ship the original item per the return instructions above.
Once your return has been authorized, you will receive an Instant Refund Voucher by email that you can redeem for a replacement item in the gift card field at checkout. You will receive a refund for any outstanding Instant Refund balance after your return is received.
*Once your package has been received by their warehouse, your refund will be processed within 2 weeks. Refunds will be made to the original form of payment.
*Note that the credit may not show up until your credit card's next monthly billing cycle.
Once an order has been submitted to dl1961.com, the customer cannot make any changes or cancellations to the order. If a customer has any questions regarding their order, please email hello@dl1961.com.
Please email photos of the damaged items to hello@dl1961.com for them to review. Please note orders will only qualify for a replacement if purchased directly from dl1961.com.
They apologize for the inconvenience. Contact their team at hello@dl1961.com
Phone
+1 646-514-9739
hello@dl1961.com
Opening Hour
Mon-Fri 9AM-5:30PM EST
DL1961 is driven by passion, inspired by their environment, and built on innovation and creativity, discover jeans with superior fabrics that look great and feel better. They are a New York-based brand on a mission to do things differently, their collection includes denim for women, men, and kids, all with premium quality and unparalleled comfort. Each pair of DL1961 jeans is made from ethically sourced, premium cotton, and water-efficient botanic fibres.
DL1961 is a platform that has been providing high and best quality products for its customers. DL1961 is dedicated themselves to create the most optimized facility possible for water, energy, and dye use; as well as creating a vertical supply chain, which allows them to control and audit the entire process. Stay connected with Love Coupons and get exciting offers, discount codes that are sure to make your online shopping experience a saving one.
DL1961 Homepage
https://www.dl1961.com
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