Updated 21st April 2025
6 Ratings. Average 4 out of 5 stars
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Shop and save up to 15% on all accessories at Direct Running.
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Direct Running accepts VISA, Mastercard, American Express, Discover Card, Diners Club, Maestro, and PayPal.
Direct Running ships within the selected countries.
The order tracking process takes place via emails that they will send you at various stages, including :
Confirmation of your order: once your order has been validated, you will be redirected to the confirmation page of their site with the message "Thank you for your order". At this point, they send you a confirmation email containing all the details of your order, inculding the shipping date (bottom of the email) :
Dispatch of your order: as soon as your order has been dispatched, they will send you an email to let you know and give you the tracking number for your parcel, so that you can follow its progress on the carrier's website.
By using their contact form to get in touch with customer support, you can cancel your order.ย In the event that your order has shipped before they are able to cancel it, kindly decline the delivery of the package. After that, the post office will return the package to them, and they'll pay you back when they receive it.
Please be aware that the item needs to be returned with the label still on and in its original packaging. They ask that customers not soil the merchandise or take off the labels. Please get in touch with them right away for more information if you need to return an item and the original packaging is no longer accessible for any reason.
You will receive an email to update you on the status of your order as soon as they receive the shipment in their warehouse and begin processing it. They encourage you to get in touch with them using their fusform and include the date of deposit, the carrier, and a proof of shipment if you haven't heard from them after mailing your return within seven days.
Phone +33 1 86 47 62 58
Email contact@direct-running.com
Address 11 rue Bernard Maris, 37270 Montlouis-sur-Loire, France
Their operations revolve around their strategically positioned warehouses in Montlouis-sur-Loire, France, which hold over 500,000 products from over 5,000 well-known companies. These products are meticulously preserved and distributed to numerous countries in Europe and the United States. Their headquarters are in Levallois-Perret, France, and there, a committed team of professionals works nonstop to enhance your online buying experience. In order to maximize your performance on the trails and tracks, they aim to provide you an extensive selection of running and trail equipment.
Direct Running are devoted to their principles. To provide you with the highest caliber service, they value collaboration. They continued dedication to innovating and pushing the limits of e-commerce in order to deliver the best possible shopping experience is only strengthened by their success. With intentions to expand internationally into more than 20 nations, Direct Running has a bright future. At Direct Running, their goal is to save you time and money by giving you the best gear possible to enhance your performance on the roads and trails. They have everything you need to pursue your love of running, whether it's accessories, technical clothing, or luxury running shoes.
About Direct Running Homepage
https://direct-running.com
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