Charleston Candle Co. Coupons April 2025

Charleston Candle Co. accepts VISA, Master Card, AMEX, Discover Card, Diners Club, Shop Pay, and PayPal.

Charleston Candle Co. ships within the United States and Canada.

Their team does a wonderful job making sure your order is packed with love and care, but they are humans, and unfortunately, that means mistakes can happen. If you receive the wrong item or are missing an item from your order, please email them at info@charlestoncandleco.com, and they will happily correct the issue.

If your order is damaged when it arrives, please send an email to info@charlestoncandleco.com along with a photo of the damaged items. Once they receive your email and photos, they will happily ship out a replacement free of charge or offer a refund.

They have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, undamaged or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

They will notify you once they’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded using your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.