Altra Running Coupons April 2025

Altra Running accepts payments through all major credit and debit cards and PayPal.

No, Altra Running ships within the countries that are available during the checkout process.

Tracking numbers are assigned to packages when they ship. Once they’ve shipped, you’ll receive an email that includes a tracking link along with your order information. From the tracking page, you'll be able to see your estimated delivery date and sign up for shipping and delivery notifications.

For easy access to your order status or history, they would recommend placing an order under an account. Account holders can easily manage their profiles, shipping, and billing information. To check your order status without an account, go to Track My Order.

They begin processing your order immediately upon receipt. For this reason, they have about a fifteen-minute window to modify orders. You may contact them immediately to attempt a cancellation or change. If they are unable to modify your order, there will be a free return label in the package to use to return the order.

They include a free shipping return label in their packages. Please include the original packing slip or a copy of your order confirmation with the return, and send it back using the free return label. Please note your tracking number on the return label for your records until your refund is processed. You can ship it back using your nearest FedEx location or post office. Once the return is received, your refund will be processed back to your original form of payment.

At Altra Running, they stand behind their products and are glad to assist you if you have any issues with the quality of their shoes.

Altra provides a 300-500 mile warranty on any manufacturing defects from the date of purchase on shoes that were purchased from altrarunning.com or an authorised Altra retailer. The extra warranty programme does not cover defects due to improper fit, normal wear and tear, damage due to misuse, alteration to the product, or negligence. The product covered by the Altra guarantee will be replaced at Altra’s discretion. U.S. Customer Service Hours: Monday–Friday, 9 a.m.–7 p.m. CST Email: altra_customerservice@vfc.com. Phone: 888-851-9411