Updated 19th April 2025
6 Ratings. Average 4 out of 5 stars
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ALCOTT accepts VISA, Mastercard, AMEX, Amazon Pay and PayPal.
ALCOTT ships within countries provided during checkout.
Shipping costs Β£10.99, except for orders over Β£99.99.
Once your order has been completed, you will receive an email confirmation for it.
After having sent your package, they will send you the confirmation by email with their courier tracking number.
ALCOTT guarantees delivery within 5/10 working days. Deliveries are made during office hours from Monday to Friday.
Couriers make 3 delivery attempts. After two delivery attempts, the package will be sent to their warehouse. If there is a notice of non-delivery, contact FEDEX at the reference office.
They recommend choosing an address where GLS courier can find you easily available.
It will not be possible to change the address after the conclusion of the order.
All orders are processed automatically and they are unable to change the shipping and delivery times. It is not possible to indicate the delivery time. The courier delivers from Monday to Friday during office hours.
No, you canβt. Once you have made the order cannot be canceled.
If the courier delivers you a damaged package, wet or open, please you will accept it only with reservation, specifying the reasons for the reserve on the waybill before putting your signature (e.g. open package, wet package, etc..)
Banking problem.
Problem with the delivery address.
Fraudulent motivation.
After 3 attempts of delivery by the courier failed to the indicated shipping address.
No, it is not possible to change sizes, colors etc. once the order has been placed. The order can be returned and the customer refunded. If you want you can buy a new item by placing a second order.
You can decide to return the product purchased within 30 days from the delivery of your order.
The refund is made on the same credit card or directly on the same PayPal account.
The refund is made automatically once the return is managed and approved.
Phone WhatsApp: +39 3457680914
Email customercare@alcott.it
ALCOTT is the Capri Group's major brand, and it has had remarkable growth since its inception in 1988, establishing itself as one of the leading players in the fast fashion market in less than 20 years in Italy and worldwide.
ALCOTT was founded with a fantastic idea: to provide cool and high-quality products at a reasonable price, making fashion accessible to everyone. ALCOTT conquers the Lebanese market in 2012 and continues its national expansion with direct and franchise stores.
About ALCOTT Homepage
https://www.alcott.eu/en_US/
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