Detailed instructions & return address will be included in RMA confirmation email. Ace Marks do not offer pre-paid labels for international returns at this time. Please send all international return items to:
Ace Marks Returns
2401 NW 93rd Ave
Miami, FL 33172
When returning an international order, shipping charges will not be refunded.
When returning to their Miami facility from outside the USA, they strongly encourage the use of a trackable and insured shipping method as we will not be responsible for returns that are lost in transit. It is important to include all original shipment and customs documentation received, as well as proof of duty or tax payments. In order to facilitate an exchange, this is an absolute requirement. All returns and exchanges must be marked as Product Return/Exchange on any required documentation.