1-800-PACK-RAT Coupons April 2025

1-800-PACK-RAT accepts VISA, Mastercard, AMEX and Discover Card.

They take pride in keeping your belongings safe and secure while they are in their care. Contents Protection Plans are available to customers who want that extra peace of mind or who don’t currently carry any form of coverage themselves. You can find more information about what is covered on their content protection plan page.

If you would like to purchase a Contents Protection Plan, you can add this to you order before the initial container delivery. Unfortunately, you will not be able to add a Contents Protection Plan after the initial delivery of the container.

This can vary by date and location, but in most cases, they can schedule the initial empty container delivery within 48 hours. When scheduling to have your packed container picked up or your packed container delivered to the final destination, they will do their best to work with your schedule. Log into your My PackRat account or call them at 1-800-722-5728 to find out if your preferred delivery date is available.

Local move transportation times depend on many factors including the season and your local market. They will do their best to deliver your container at your convenience. Long-distance moves typically take up to 10 business days from 1-800-PACK-RAT facility to 1-800-PACK-RAT facility if the distance is less than 1,500 miles, or 10-14 business days if the distance is greater than 1,500 miles. Expedited services are available upon request. Also, if your shipping schedule is more flexible due to potential storage, they offer a flexible transportation option which may reduce your overall shipping costs.

No. They take pride in the integrity of their containers and do their best to ensure they remain in top condition so they can properly protect their customers' contents. Any deliberate alteration of container integrity will negate your contents protection and container damage waiver, and you will be subject to compensatory charges for any damages resulting from such action. Their containers allow for supplemental stabilization of contents by utilizing the side wall slats to tie support material (rope, bungee cords, etc.) around the slats and contents. Their hydraulic lift system and air ride suspension fleet remove much of the traditional risk of contents shifting during transit.

They can help you transport all of these items. If you would like to transport a motorcycle, rider lawn mower or other motorized vehicles in your container, please be advised that it will nullify your Contents Protection Plan.

If you'd like to transport your car, truck or motorcycle separately, they have you covered. 1-800-PACK-RAT has partnered with two third-party car shipping service providers you can work with to transport your vehicle(s) to your new home, without the wear and tear of having to drive them long-distance.

They are the only company in their industry with a Pledge to Customer Satisfaction. If you are not happy with their products and services from your initial call to final delivery, they want to hear about it so they can make things right. Call them at 1-800-722-5728 or email them directly at marketing@1800packrat.com and tell them how they can help.

If you need boxes or moving supplies, they can help. To make your move as simple as possible, they now offer a variety of moving supplies you can purchase that will be shipped right to your door. They have everything from custom moving kits to boxes, moving blankets, mattress bags, and much more. Just place an order for what you need and your items will be shipped directly to you; it is that simple!

Sign into My PackRat and select the order you wish to edit within "My Orders". Here you can update billing information, schedule transportation, and make a payment or update a credit card if you're a local move or storage customer.